Inspection, Testing and or Replacement of approximately 50,000 Overhead service wires on the Endeavour Energy and Essential Energy Electricity Distribution Networks in metropolitan and rural NSW.
CORE REQUIREMENTS
- Replacement/upgrades of existing overhead service wires to comply with network standards
- Installation of network road crossing clearance poles to rectify existing overhead service clearance issues
- Scoping and Inspection of existing overhead service wires and associated customer apparatus
- Data capture and reporting of Endeavour Energy and Essential Energy Service line network field inspection records for network asset information storage
- Inspection, repair and upgrade of customer consumer apparatus to meet standard required to connect to new service conductors
- Low voltage outage lodgements utilising remote Endeavour Energy/Essential Energy enterprise outage management system
- Customer and stakeholder planning, management and notification of work
- Notification to affected customers and electricity retailers of customer network outages in compliance with National Electricity Customer Framework regulations (NECF)
- Procurement, management and provision of all approved cable and associated materials to conduct works
RESULTS
- Successfully recruited, trained and mobilised over 18 teams of skilled workers to safely complete 50,000 overhead services over a 2-year period
- Developed and successfully implemented a robust testing and connection procedure to allow for the safe disconnection and reconnection of customer installations on the Endeavour Energy and essential energy networks
- Developed and implemented a data capture and works management IT platform to provide up to date work progress and changed asset information detail to Endeavour Energy and Essential Energy
- Planned and executed 50,000 plus customer outages in accordance with NECF requirements
CHALLENGES
- Development and implementation of field inspection application and data management software to enable accurate data capture/ management, reporting and integration of high volume/detailed distribution and customer asset information
- Managing the risk of fatigue/complacency in an extremely substantial risk/high volume, repetitious program of works across a vast/remote geographical landscape
- Development and management of stakeholder management framework to enable effective customer relations for high volume of customer interactions